Ca’ Pietra Update: Coronavirus (Covid-19)
To our customers
Like you all, we have been paying close attention to the ever changing situation around Covid-19 and wanted to provide you with an update.
Our key focus is of course the health and well-being of our colleagues and clients, as well as our capability to continue to support all of our customers. We are taking our lead directly from Government and NHS websites to pull together a plan on how we can help in restricting the spread of this virus.
For now, we are fortunate that our offices and warehouses remain open, with no suspected or confirmed cases among our workforce. We have plans that allow us to operate remotely, so if individuals or teams are required to self-isolate we can continue to support you in this challenging time. We have increased the cleaning frequency, particularly in communal areas and are taking advice from the World Health Organisation.
Right now, our deliveries haven’t been affected and we continue to work on any orders that come in to Ca’ Pietra efficiently and swiftly. With UK warehouses in Wiltshire, for now, we can still deliver our stone and tiles as usual. Please be rest assured that as we hold our own stock here in the UK and with 97% of our stone and tiles in stock, deliveries can continue as normal for the time being.
For our retailers that are understandably are reducing your sales rep visits, then we can arrange video calls at your convenience. You can request an appointment here.
I would lastly like to send my very best wishes to you and your family at this uncertain time. There has never been a greater time to pull together.
Managing and Creative Director