Ordering Samples
Having samples at home really helps you to appreciate the tile you are considering.
We offer up to six free cut tile samples of any of our products you will find in our brochure and online, you just need to cover the small cost of £4.00 postage.
You can add any of our sample types to your basket by visiting our product pages and selecting which option you would like. It’s really that simple.
Order Up To Six Cut Samples For Free
A cut sample is a small piece of a full sized tile, that represents the colour, texture, material and finish of the tile, so you can see how it may look in your home. Cut samples can vary in size per product but are roughly 10 x 10cm.
Free Cut Mosaic Samples
A cut mosaic sample is a small piece of a full-sized mosaic sheet, mounted on a cardboard backing. This sample allows you to see the colour and finish of our mosaic tiles in a bitesize way. Included in our free six cut tile sample offer
Full Tile Sample
If you are considering a patterned tile or want to see how a tile looks and feels in different areas of your home, we would recommend purchasing a full tile sample.
30 x 40cm Samples
Available on all of our natural stone products and large format porcelain tiles, our 30 x 40cm samples are a great way of seeing variations on natural stone, like veins, fossils and tonal differences, as well as experiencing a snippet of how that particular tile might look and feel in your project.
Frequently Asked Questions
Still unsure about our samples process? Take a look at our frequently asked questions below, or contact our expert team.
How do I order a sample?
To order a sample, simply visit the product page of your chosen tile or natural stone product, and select which type of sample you would like to receive. Alternatively, pop into one of our retailer partner's showroooms (just call ahead to make sure they have stock).
What is a cut tile sample?
A cut tile sample is a small piece of a full sized tile, that represents the colour, texture, material and finish of the tile, so you can see how it may look in your home. Cut tile sample sizes can vary per product, but are roughly 10 x 10cm.
How many tile samples can I order?
The amount of samples you can order varies depending on the type of sample you are looking to purchase.
You can purchase one cut tile sample per product, on up to a maximum of six different product variations.
You can purchase four full tile samples per product, on as many different product variations as you wish.
You can purchase three 30 x 40cm samples, on as many different product variations as you wish.
How long do samples take to be delivered?
Sample deliveries are typically within 3 – 5 working days dependent on stock available at the time. If you have not received after this time, please contact us on hello@capietra.com with your order number.
Do the samples come sealed?
All of our natural stone, marble and encaustic tile samples will come already sealed with Stone Essentials Stain Block Sealant. This is so that you can see how the final product will actually appear.
Our terracotta tile samples are sealed with Stone Essentials Stone Shield Sealant.
Should I buy a cut tile sample or a full tile sample?
This is a personal preference. If you are just wanting to sense check the colour of a tile, or even the texture and material, then a cut tile sample may suffice. However, if you are wanting to see a tiles full pattern, or how it might appear in different lights around a room, we would recommend purchasing a full tile sample.
Is the sample representative of current stock?
Tiles and natural stone can vary in shade and size from batch to batch, due to production methods or glazes, and so a sample may not be 100% the same as the final product, although we do try our best to reduce this to a minimum.
Can I view your samples and products in a showroom?
YES! We recommend heading to one of our retailers to take a look at samples, it's worth calling ahead to check they have the sample you would like before you make the drive.
Should an order be placed on receiving just a sample and not viewing an actual display in a showroom?
It's always worth viewing an actual display or panel at your local Ca' Pietra retailer. Please note, not all of our products will be on display at any given time, so we would recommend calling your most local showroom ahead of visiting to discuss.
Do you accept returns and refunds on samples?
Unfortunately we do not accept returns and refunds on any of our samples.